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Brain science has shown that it's natural to resist verbal attacks and criticism...

Betty Beard writes in the Arizona Republic, "If you get defensive and start feeling a lot of "harrumphs" when your boss says you did a cruddy job, blame it on your brain. Brain science has shown that it's natural to resist verbal attacks and criticism, even when they are valid, says Cindy Jones, vice president of human resources at Synergy Seven in Phoenix, a company that trains supervisors and employees on a variety of personnel issues."

References:

• Read the full article in the Arizona Republic